How QR Code Table Ordering Works for Restaurants, Cafés and Wineries

QR code table ordering gives customers a convenient way to browse a menu, place an order and, depending on the system being used, pay directly from their table.

Instead of waiting for a staff member to take their order, customers scan a QR code with their smartphone. The code opens the venue’s digital menu or online ordering platform, where they can choose what they would like and submit their order.

For restaurants, cafés, bars and wineries, the system can provide customers with another way to order during busy periods. It can also make it easier for customers to order additional drinks, sides or desserts without having to attract the attention of a staff member.

A clearly displayed QR code is an important part of this process. Custom printed acrylic QR code discs provide a durable and professional way to position scan-to-order links directly on tables.

View our custom printed acrylic QR code discs.

What is QR Code Table Ordering?

QR code table ordering is a system that allows customers to access an online menu or ordering page by scanning a QR code positioned at their table.

QR stands for “quick response”. The square code contains information that directs the customer’s phone to a specific online destination.

In a hospitality venue, that destination may be:

• A digital food and drinks menu
• An order-at-table platform
• An order-and-pay system
• A drinks ordering page
• A tasting menu
• A room service menu
• A general venue ordering page

The customer usually opens the camera on their phone and points it towards the QR code. A link then appears on their screen. After tapping the link, the customer is taken to the venue’s menu or ordering platform.

Most modern smartphones can scan QR codes through their standard camera, so a separate QR code scanner app is generally not required.

How Does QR Code Table Ordering Work?

The exact ordering process will depend on the software or platform selected by the venue. However, the typical customer journey involves a few simple steps.

1. The customer scans the table QR code

The customer points their smartphone camera at the QR code displayed on the table.

The QR code may be printed on a flat acrylic table disc, an upright table sign, a menu, a sticker or another form of signage.

2. The digital menu opens

The QR code directs the customer to the venue’s digital menu or ordering page.

This page may display food, drinks, specials, optional extras and other available products.

3. The customer selects their items

The customer browses the menu, chooses what they would like and adds the items to their online order.

Depending on the system, they may also be able to:

• Choose meal variations
• Add or remove ingredients
• Select cooking preferences
• Add sides or extras
• Include dietary requests
• Choose a pickup point
• Confirm their table number

4. The order is submitted

Once the customer has finished selecting their items, they submit the order.

The system may send the order directly to the venue’s point-of-sale system, kitchen printer, order screen or nominated device.

5. Payment is completed

Some QR ordering platforms require the customer to pay when placing the order. Others allow the customer to place the order first and pay later through the venue’s normal payment process.

6. Staff prepare and deliver the order

The venue receives the order, prepares the requested items and delivers them to the correct table.

The QR code itself does not process the order. Its purpose is to direct the customer to the digital ordering system selected by the venue.

Does Every Table Need a Different QR Code?

Whether every table requires a different QR code depends on how the venue’s ordering system operates.

One shared QR code

A venue may use the same QR code on every table when the code is only being used to display a general menu.

After opening the menu, customers may need to manually enter or select their table number before submitting an order.

This can be a straightforward option for venues with simple ordering requirements.

Unique QR codes for each table

Many table ordering systems provide a unique link for each table.

For example:

• Table 1 has its own QR code.
• Table 2 has a different QR code.
• Table 3 has another unique QR code.

When a customer scans the code, the ordering system may automatically recognise which table the order has come from.

This reduces the need for the customer to manually select a table number and can help minimise orders being sent to the wrong location.

When individually numbered table QR codes are being printed, it is important to ensure that every printed table number matches the correct digital link.

How Does a QR Code Identify the Customer’s Table?

A table-specific QR code usually contains a web address with information identifying the relevant table.

Although two QR codes may look similar, they can direct customers to slightly different links.

For example, one link may identify Table 5, while another identifies Table 6.

When an order is submitted, the ordering platform uses the information in that link to show venue staff where the order should be delivered.

The venue’s QR ordering provider will normally generate these unique links or codes. They can then be supplied to the printer along with the corresponding table numbers.

A complete set of acrylic QR code table discs can use the same branding and layout while including a different table number and QR code on each disc.

Do Customers Need to Download an App?

In most cases, customers do not need to download an app to scan the QR code or access the menu.

The customer generally uses their phone camera to scan the code and then opens the menu in their internet browser.

However, the experience after scanning will depend on the ordering provider. Some platforms may ask customers to:

• Enter their name
• Provide a mobile number
• Enter an email address
• Create an account
• Select a payment method
• Accept the platform’s conditions

A simple ordering process is generally easier for customers to understand and complete.

Before choosing a QR code ordering provider, it is worthwhile testing the experience from the customer’s perspective. Count how many steps are required between scanning the code and submitting an order.

Digital Menu QR Codes vs Table Ordering QR Codes

Not every hospitality QR code allows customers to place an order.

There is an important difference between a QR code that displays a menu and one that connects to a complete ordering system.

Digital menu QR code

A digital menu QR code opens a menu that customers can view on their phone.

The customer can browse available items, but they may still need to place their order with a staff member or at the counter.

This can be useful for venues that want to provide an easily updated menu without changing their existing service process.

Table ordering QR code

A table ordering QR code allows the customer to choose items and submit an order through their phone.

The order is then sent to the venue for preparation.

Order-and-pay QR code

An order-and-pay system allows the customer to select their items, submit the order and complete payment from their phone.

The wording printed beside the QR code should clearly explain which of these actions is available.

For example:

• Scan to view our menu
• Scan to order
• Scan to order and pay
• Scan to order drinks
• Scan to order from your table

Customers should not have to scan the code to discover whether it displays a menu or allows them to order.

What Does a Venue Need to Set Up QR Code Table Ordering?

A printed QR code is only one part of a table ordering setup.

A venue will generally need:

A digital menu or ordering platform

This is the online system that customers see after scanning the QR code.

The platform may be provided by a specialist hospitality ordering company, an existing point-of-sale provider or an ecommerce platform.

Menu information

The digital menu will need product names, descriptions, prices, images and any available options or extras.

Table links or QR codes

The ordering provider should supply the relevant web links or QR codes.

If each table requires a unique code, the venue should receive a clearly organised list matching every link to its correct table number.

Payment processing

If customers will pay through the ordering system, the venue will need to connect an accepted payment provider.

Fees and payment arrangements will vary between platforms.

A method of receiving orders

Orders may appear through:

• The venue’s point-of-sale system
• A kitchen display screen
• A kitchen printer
• A tablet
• A mobile device
• An online dashboard

Clearly printed table signage

The QR code needs to be visible, easy to scan and clearly labelled.

Custom acrylic QR code discs can be printed with the venue’s logo, brand colours, instructions, table numbers and individual QR codes.

Can QR Ordering Work With Existing Table Service?

QR code table ordering does not have to replace staff or traditional table service.

Many venues use a combination of digital ordering and personal service.

For example, staff may still:

• Welcome customers
• Explain the menu
• Discuss dietary requirements
• Recommend meals or drinks
• Deliver orders
• Clear tables
• Check on customers
• Process alternative payment methods

The QR code simply provides another ordering option.

This hybrid approach may be particularly useful because not every customer will want to order from their phone. Some people may prefer to speak with a staff member, while others appreciate being able to order without waiting.

The most suitable system will depend on the style of venue, its customers and the type of experience it wants to provide.

Benefits of QR Code Table Ordering

The benefits will vary between venues, but QR ordering can make several parts of the customer journey more convenient.

Customers can order when they are ready

Customers do not need to wait for a staff member to return before placing their order.

Additional orders can be easier

Customers may be able to order another drink, side or dessert directly from their table.

Digital menus can be updated

A digital menu may be easier to update when prices, products or availability change.

Table numbers can be identified automatically

Unique table QR codes can reduce the need for customers to enter their location manually.

Staff can concentrate on hospitality

Digital ordering can handle straightforward transactions while staff focus on customer assistance, food delivery and other service tasks.

Customers can browse at their own pace

Customers can take time to read descriptions, compare choices and review available extras.

For a more detailed look at the advantages of professionally printed table discs, read our guide to the benefits of printed QR code discs.

Possible Disadvantages of QR Code Ordering

QR code table ordering will not suit every customer or every venue.

Understanding the possible frustrations can help a business create a better ordering experience.

Some customers prefer printed menus

Customers may not want to use their phone while dining, or they may find a printed menu easier to read.

Keeping a small number of physical menus available can provide an alternative.

Mobile menus can be difficult to navigate

Long menus, small text and complicated categories may make ordering frustrating.

The digital menu should be designed specifically for mobile phones rather than simply displaying a large PDF.

Internet access may be unreliable

Customers need a suitable mobile connection or access to venue Wi-Fi.

Phones may have low batteries

Customers may not be able to use the system if their phone is unavailable or running out of power.

Too many steps can discourage orders

An ordering system that requires account creation, multiple forms or unnecessary information can create friction.

Customers may still need assistance

Dietary requirements, allergies and complicated questions may require personal assistance from venue staff.

QR codes may be difficult to find

A code hidden beneath menus, plates or table decorations cannot perform its purpose effectively.

QR ordering should make the experience easier—not remove every alternative way of ordering.

Common QR Code Table Ordering Mistakes

Even a good ordering platform can deliver a poor customer experience if the table signage is unclear or difficult to use.

Using a QR code without instructions

A QR code should be accompanied by wording that explains what customers should do and what will happen next.

“Scan to order” is much clearer than displaying an unexplained code.

Printing the QR code too small

The code needs to be large enough to scan comfortably from a practical distance.

Using poor contrast

A QR code needs clear visual contrast. Decorative colours should not make it difficult for a phone camera to recognise the code.

Placing graphics too close to the code

A clear area should remain around the QR code. Logos, borders and text should not interfere with its edges.

Linking to a desktop-only webpage

The menu or ordering page must work properly on mobile phones.

Using incorrect table links

Every unique QR code must be matched carefully with the correct printed table number.

Failing to test every code

Each QR code should be tested before printing and again after the discs have been installed.

Hiding the code beneath table items

Avoid placing the disc where it is likely to be covered by plates, menus, napkins, condiment holders or decorations.

Using temporary-looking signage

Damaged paper cards or peeling stickers can affect the overall presentation of an otherwise attractive venue.

What Should Be Printed on a Table Ordering QR Code Disc?

A table QR code disc should communicate its purpose quickly.

The design will generally include:

• The venue’s logo
• A large, clear QR code
• A short instruction
• The table number
• Brand colours
• Optional ordering information

The instruction should be concise.

Suitable wording includes:

• Scan to order
• Scan to view menu
• Scan to order and pay
• Scan for food and drinks
• Scan to order from your table
• Scan for our tasting menu
• Scan to order another round

Avoid adding long paragraphs or detailed instructions to a small table disc. The customer should be able to understand the action within seconds.

Where Should Table Ordering QR Codes Be Positioned?

A QR code should be visible without interfering with the normal use of the table.

Possible positions include:

• Near the edge of the table
• Beside the table number
• Close to the condiment holder
• Near the centre of a large shared table
• At both ends of a long table
• On a bar or service counter
• Beside an outdoor table setting
• Near a hotel room phone or information folder

The best position will depend on the table size and layout.

Customers should be able to hold their phone over the code without reaching awkwardly across another person’s meal or personal space.

For large tables, more than one QR code disc may be helpful.

Why Use Acrylic QR Code Discs for Table Ordering?

QR codes can be displayed using paper cards, stickers, upright signs and other materials. Acrylic discs provide another option for venues seeking a more permanent and professionally presented solution.

A flat acrylic disc can be:

• Custom printed to match the venue’s branding
• Individually numbered for different tables
• Produced with a unique QR code on each disc
• Attached directly to a suitable table surface
• Wiped during routine table cleaning
• Positioned without taking up significant table space
• Designed for restaurants, cafés, bars and wineries

Because the disc sits flat on the surface, it cannot be knocked over like an upright sign. It also remains in a consistent position instead of being moved around the table.

Inknition produces custom printed acrylic QR code discs with full-colour branding and optional strong 3M adhesive backing.

See our premium acrylic QR code discs.

Shared QR Codes vs Unique Table QR Codes

The best option depends on what the code needs to achieve.

Use a shared QR code when:

• Customers are only viewing a general menu.
• The ordering page asks customers to choose their table.
• The code links to general venue information.
• Orders do not need to be assigned to individual tables.
• The venue wants one simple code across multiple locations.

Use unique table QR codes when:

• Orders need to be assigned automatically.
• Every table has its own ordering link.
• The venue wants to reduce incorrect table selections.
• The ordering provider generates table-specific codes.
• The printed table number must correspond with the online order.

Before ordering printed discs, ask the ordering provider whether each table requires a unique link.

Static and Dynamic QR Codes

Another consideration is whether the venue will use a static or dynamic QR code.

Static QR codes

A static QR code contains a fixed destination link.

Once it has been printed, the link contained within the code cannot be changed. If the destination webpage changes, a new QR code may need to be printed.

Static codes can work well when the destination address is expected to remain stable.

Dynamic QR codes

A dynamic QR code redirects customers through a QR code management service.

The final destination can usually be changed through the service without replacing the printed code.

Dynamic QR codes may also offer features such as scan tracking, depending on the provider and plan.

Before using a dynamic QR service, check:

• Whether ongoing fees apply
• Whether the code will continue working if the subscription ends
• Whether the destination can be edited
• Whether scan data is available
• Who controls the account
• Whether the provider is suitable for long-term use

Inknition prints the QR code supplied or approved by the customer, but the venue remains responsible for maintaining its menu, ordering platform and destination link.

How to Prepare Table QR Codes for Printing

When ordering individually numbered table discs, organise the QR codes carefully.

A simple spreadsheet can list:

Table number	QR code filename	Destination link
Table 1	table-01.png	Unique Table 1 link
Table 2	table-02.png	Unique Table 2 link
Table 3	table-03.png	Unique Table 3 link

Use clear filenames and avoid sending a folder of QR codes with no indication of which table each one belongs to.

Every link should be opened and tested before artwork approval.

The QR code files should also be supplied at a suitable quality. Screenshots, blurry images and heavily compressed files can affect print clarity.

For detailed file requirements, read our guide on how to set up artwork for acrylic QR code disc printing.

Testing QR Code Table Discs Before Installation

Every code should be checked before the discs are permanently attached to tables.

Test the discs by:

1. Scanning each QR code.
2. Confirming the correct menu or ordering page opens.
3. Checking that the printed table number matches the digital table.
4. Testing with more than one smartphone.
5. Viewing the menu on different screen sizes.
6. Confirming that the ordering page loads correctly.
7. Checking that food and drink prices are current.
8. Testing the payment process where appropriate.
9. Confirming that the venue receives the test order.
10. Checking how the code performs under the venue’s actual lighting.

Testing the printed product is particularly important when every table has a unique QR code.

Installing Acrylic QR Code Discs

Discs supplied with adhesive backing can be installed directly onto a suitable clean surface.

Before installation:

• Confirm the correct table number.
• Test the QR code.
• Clean the table thoroughly.
• Remove grease, dust and cleaning residue.
• Allow the surface to dry completely.
• Decide on the exact position.
• Check that the code will remain visible.

After removing the adhesive backing, position the disc carefully and apply firm, even pressure.

Strong adhesive can make the disc difficult to reposition, so check the alignment before pressing it firmly into place.

The suitability of the adhesive may depend on the table material, surface texture and environmental conditions.

Are QR Code Discs Suitable for Wineries?

QR code table ordering can be particularly useful for wineries and cellar doors offering food, tasting experiences or additional bottle sales.

A winery QR code may link to:

• A food menu
• A wine list
• A tasting menu
• Additional drinks
• Table ordering
• Wine club registration
• Bottle purchases
• Event bookings
• Accommodation information

During busy periods, customers may be ready to order another glass, bottle or meal while staff are assisting other guests.

A scan-to-order option can provide an additional path to purchase without preventing customers from speaking with venue staff about wines or tasting selections.

The wording on the table disc should clearly explain whether customers can order through the QR code or whether it only displays information.

Are QR Ordering Systems Suitable for Cafés?

Cafés can use QR table ordering in several ways.

Customers may be able to:

• Order food and drinks from their table
• Place a second coffee order
• Add takeaway items
• Browse cabinet products
• View dietary information
• Pay online
• Join a loyalty program

The most appropriate setup will depend on whether the café primarily uses table service, counter ordering or a combination of both.

A café should make it clear whether customers are expected to order at the counter or whether table ordering is available.

Are QR Ordering Systems Suitable for Restaurants?

Restaurants can use QR ordering as a complete ordering option or as a supplement to traditional service.

It may be used for:

• Initial food and drink orders
• Additional drinks
• Side dishes
• Desserts
• Children’s meals
• Split ordering
• Bill payment

The system should reflect the restaurant’s service style.

A casual restaurant may use QR ordering for the entire transaction, while a more service-focused venue may use it only for additional drinks or optional reordering.

Frequently Asked Questions About QR Code Table Ordering

How do customers order food using a QR code?

The customer scans a QR code with their phone, opens the venue’s online menu, selects their items and submits the order. The exact steps depend on the ordering platform being used.

Does every restaurant table need a different QR code?

Not always. A shared QR code can be used if customers select or enter their table number. Unique QR codes are helpful when the ordering system automatically identifies each table.

Do customers need a QR code scanner app?

Most modern smartphones can scan QR codes using the standard camera, so a separate scanner app is generally unnecessary.

Can a QR code identify a table number?

Yes. A unique QR code can contain a table-specific link that tells the ordering platform which table the customer is using.

Can a QR code only display a menu?

Yes. A QR code can link to a digital menu without allowing online ordering. The printed instruction should make this clear.

Can customers order and pay using the same QR code?

Yes, provided the venue has selected an ordering platform that supports online ordering and payment.

Can QR ordering be used alongside normal table service?

Yes. Venues can continue offering personal table service while making QR ordering available as an additional option.

What happens when a customer does not have a smartphone?

The venue should retain an alternative ordering method, such as table service, counter ordering or printed menus.

Who creates the table ordering QR codes?

The venue’s digital ordering provider will normally create the table links or QR codes. These can then be supplied for inclusion in the printed artwork.

Can the destination link be changed later?

A static QR code cannot be edited after printing. A dynamic QR code may allow the destination to be updated through the provider’s account.

Can every acrylic disc have a different QR code?

Yes. Each disc can have the same branded design while including a unique table number and corresponding QR code.

What should a QR code table sign say?

Use a clear instruction such as “Scan to order”, “Scan to view menu” or “Scan to order and pay”.

Should the QR code be tested before printing?

Yes. Every code and destination link should be checked before artwork approval and tested again after production.

Order Custom Printed Acrylic QR Code Table Discs

A successful QR ordering system needs more than an online menu. Customers must be able to find, understand and scan the code easily.

Inknition creates custom printed acrylic QR code discs for restaurants, cafés, bars, wineries and other hospitality venues across Australia.

Your discs can include:

• Your business logo
• Custom brand colours
• Clear scan-to-order instructions
• Individual table numbers
• Unique QR codes
• Full-colour printing
• Optional strong 3M adhesive backing

We can incorporate the QR codes and table information you provide into one consistent, professional design.

Online pricing includes GST, artwork setup and delivery Australia-wide.

View pricing and order custom printed acrylic QR code discs.